Office Assistant
Responsibilities
- Answering all incoming telephone calls: effectively determine caller’s needs, transfer them to the appropriate extension, and take accurate messages as necessary
- Scheduling appointments for Arborist client visits
- Ensuring that adequate telephone coverage is maintained
- Support the office manager in ordering supplies and serving as an occasional backup
- Learn and utilize technology (phone systems, email programs, word processing programs, and software) to increase efficiency, communication, and performance of duties
- Perform general clerical tasks such as accepting deliveries, directing email queries, completing forms, ordering supplies, and other duties as necessary
Qualifications
- Must be able to multi-task and answer a high volume of calls in a friendly and efficient manner
- Must be dependable, energetic, and courteous with a positive attitude
- The candidate must possess a clear and professional speaking voice, excellent customer service, and communication skills
- Minimum one-year experience on a heavy traffic telephone system
- Good computer skills – knowledge of Outlook, data entry, and the internet
Benefits
- Competitive salary, commensurate with experience
- Paid time off, sick days, and holidays
- Group Health Plan
- 401(k) retirement savings plan
- Opportunities for advancement
- Full-time position