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Office Assistant

Responsibilities

  • Answering all incoming telephone calls: effectively determine caller’s needs, transfer them to the appropriate extension, and take accurate messages as necessary
  • Scheduling appointments for Arborist client visits
  • Ensuring that adequate telephone coverage is maintained
  • Support the office manager in ordering supplies and serving as an occasional backup
  • Learn and utilize technology (phone systems, email programs, word processing programs, and software) to increase efficiency, communication, and performance of duties
  • Perform general clerical tasks such as accepting deliveries, directing email queries, completing forms, ordering supplies, and other duties as necessary

Qualifications

  • Must be able to multi-task and answer a high volume of calls in a friendly and efficient manner
  • Must be dependable, energetic, and courteous with a positive attitude
  • The candidate must possess a clear and professional speaking voice, excellent customer service, and communication skills
  • Minimum one-year experience on a heavy traffic telephone system
  • Good computer skills – knowledge of Outlook, data entry, and the internet

Benefits

  • Competitive salary, commensurate with experience
  • Paid time off, sick days, and holidays
  • Group Health Plan
  • 401(k) retirement savings plan
  • Opportunities for advancement
  • Full-time position
services
Emerald provides excellent customer service. Really good pricing and they always treat my trees like their own.Jason T.
Committed to the Highest Level of Care

With accreditations by ISA, the Tree Care Industry Association, and an impressive roster of master arborists and ISA-certified tree care professionals, Emerald is the most accredited company of its kind in New York and Connecticut.

Serving Residential & Commercial
Properties in Westchester County,
Fairfield County & NYC
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