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Privacy Policy

Effective Date: 2023-06-02

This Privacy Policy governs the manner in which Emerald Tree and Shrub Care Company ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of our website emeraldtreecare.com (the "Site") and any services provided by Emerald Tree and Shrub Care Company (collectively, the "Services").

1. Information We Collect

We may collect personal information from you in various ways, including but not limited to when you visit our Site, fill out a form, place an order, subscribe to our newsletter, respond to a survey, or engage in any other activities, services, features, or resources we make available on our Site. The types of personal information we may collect include, but are not limited to, your name, email address, mailing address, phone number, and any other information you choose to provide.

2. How We Use Collected Information

We may collect and use your personal information for the following purposes:

- To personalize your experience: We may use your information to personalize your experience with our Services and tailor content and communications to your specific needs.

- To improve customer service: Your information helps us respond more effectively to your customer service requests and support needs.

- To process transactions: We may use the information you provide to process payments, deliver products or services, and fulfill your orders.

- To send periodic emails: We may use your email address to send you information and updates pertaining to your order or request, as well as newsletters, promotional materials, or other relevant communications.

- To improve our Site: We continually strive to improve our Site offerings based on the information and feedback we receive from you.

- To conduct surveys and research: We may use the information to conduct surveys, research, and analysis to better understand our users and enhance our Services.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

4. Sharing Your Personal Information

We do not sell, trade, or rent your personal information to third parties. However, we may share generic aggregated demographic information not linked to any personal information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Compliance with Laws and Legal Requests

We may disclose your personal information to comply with applicable laws and regulations, respond to a subpoena, court order, or other lawful request for information we receive, or to otherwise protect our rights.

6. Third-Party Websites

You may find advertising or other content on our Site that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Site. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website's own terms and policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy at any time without prior notice. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

8. Your Acceptance of These Terms

By using our Site and Services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site or Services. Your continued use of the Site and Services following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Limitation of Liability

To the maximum extent permitted by law, Emerald Tree and Shrub Care Company, its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses arising out of or in connection with the use or inability to use our Site or Services, even if advised of the possibility of such damages.

10. Jurisdiction and Applicable Laws

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located within the State of New York.

11. Compliance with Google Local Ads

We make reasonable efforts to ensure our Privacy Policy complies with the requirements of Google Local Ads. However, it is your responsibility to verify compliance with Google's policies and requirements.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, the practices of our Site, or your dealings with us, please contact us using the following information:

Emerald Tree and Shrub Care Company

51 cliff street, New Rochelle, NY, 10801, USA

Email: infor@emeraldtreecare.com

Phone: (914)-725-0441

By using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Last Updated: 2023-06-03

services
Emerald's crew was very respectful and professional, and you are always a phone call away! We know where to turn to in the future when we need help with our trees.Marina T.
Committed to the Highest Level of Care

With accreditations by ISA, the Tree Care Industry Association, and an impressive roster of master arborists and ISA-certified tree care professionals, Emerald is the most accredited company of its kind in New York and Connecticut.

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